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Today’s brands will have to work even harder to compete for loyal customers, but the things they will have to do to remain competitive are quite simple. Make sure your product quality and business practices are stellar. Be responsive to customers and practice excellent customer service. In today’s market even startups have a chance to gain customer loyalty. Learn more from this infographic from Rave Reviews .
This article uses material from the Wikipedia article Brand loyalty , which is released under the Creative Commons Attribution-Share-Alike License .
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What all of these factors boil down to is consistent and quality customer service. Consistency is the key, and every customer is just as important as the last. Remember that while internet communication is more removed than face to face interaction, it’s still word of mouth that drives all of these different platforms. If you treat all of your customers with respect and honesty, then they’ll respect you back.